Scott and the team at worldwide listened to our needs, found a solution for us and the turn around time was great! With support during planogram phase, a professional quality wrap to complete the look of the vending machine and timely delivery without issue were very happy. Thankyou.

I have nothing but great things to say about the service we have experienced with this company! Karl has been so kind, helpful and an absolute pleasure to deal with. Thank you Karl!

I cannot recommend this wonderful business enough! The lovely helpful service on the phone, the prompt return emails, the problem solving!… I honestly wish every business was this easy to deal with. Thank you especially to Karl who is a dream – takes pride in his job and goes above and beyond to offer the best solution/price/arrangement. Thank you!!

Scott is very responsive to enquiries and kept us up-to-date with the status of our order. He provided all necessary information and very helpful in making our planogram. Vending machine was delivered as scheduled after we completed the requirements. Thank you.

“Excellent service & communication!! One of the most professional businesses I’ve dealt with in a long time. Karl helped me with a display fridge and went above and beyond to make sure we were 100% happy. Changed the doors, stayed in touch and has guaranteed our business for any fridge/freezer we need in the future. This is how a business should be run!! Quality care, honest dealings, great price and top fridges. Thanks so much Karl A++ 👍👍👍”

“The ordering process was smooth with great support from Worldwide vending team. The machine was prepared to meet my requirements perfectly and hassle free. The delivery process was carried out professionally and courteously. I was greatly impressed with the whole process from the initial inquiry to final commissioning of machine at the delivery site.”

Excellent Customer Service, you take the customers hand and walk them through the process each step of the way. You had so much patience and were methodical throughout the whole process. It was a pleasure working with your company and look forward to the next few that we need to order!

The latest machine was installed this afternoon without a hitch. I can’t thank you guys enough and I appreciate all your help on this one. The service team, Karl and Greg really went above and beyond here, especially considering the short lead time involved. Well done. I would also like to thank your whole team for all their help throughout the year. The guys in the service team with their exceptional knowledge, all the way through to the admin team who process everything for me, great work all round.

“Dealing with the Worldwide Vending Team was professional at all stages – from obtaining the initial quote through to the installation and set up for operation. Follow-up regarding questions after installation was also prompt, with the right person and very helpful. They made purchasing a vending machine an excellent customer experience.”

Top product, good communication and on time delivery.

Excellent Customer Service and Product descriptions

9/10 – “Prompt response and clear time frames provided.

Having dealt with so many service, product and equipment providers over the years in this industry I was pleasantly surprised at the ease and promptness of the entire purchase from start to end, credit to both Greg and Diane. They both were pleasant, helpful, and prompt. The vending machine looks great and both myself and my members love it! I am very happy I chose world wide vending for my purchase and will highly recommend to anyone.

Great communication with Customers and a very helpful Vendor that will go out of their way to help Customers.

Thanks Ashleigh. Your service had always been exceptional. If I should ever require fridges in the future you will be my first call

Rated 10/10! Seamless transaction

I have dealt with Michael and Ashleigh on two separate occasions when I required refrigeration equipment for my hospitality business. All I did was contact them with my requirements and they dealt with everything from there. At every step of the way I was given great, friendly service, nothing was too much trouble and they kept in touch until the equipment arrived.” If you’re looking to deal with a truly professional group with great service, I can’t recommend Worldwide Vending and Refrigeration highly enough. If only all of my suppliers were this fantastic!”

The vendor has been fantastic..during our busy service times kids just wanting a drink or snack don’t need to wait in the food queue and it is an invaluable supplement to students and staff who need food and drinks outside our service hours especially before and after school when co-curricular activities such as Sports training or Arts rehearsals are occurring. The kids love it and it definitely creates revenue without taking anything away from our regular tuckshop takings..it is supplementary and frees up staff as those who use it don’t need to be served. We love that we can choose what products go in to it and can easily gear that towards whatever function is going on outside of hours if we wish.

We are LOVING the new dishwasher so thank Michael and yourself of course very much from us!!

I purchased my fridge last year. It started leaking internally recently and through your recommendation had Humphreys refrigeration come out and look at it. I really appreciate that you guys supplied the damaged part to him at no cost even though your liability on the fridge finished 9 months ago. It goes to show that customer service is still a thing, something that we believe is still important.

After calling 5 different vending machine companies back in January, Greg was the only one to get back to me. Since then we have built a great friendship. The team at Worldwide have been there every step of the way and looking forward to massive future with them.

Thanks, the maintenance reminder emails you regularly send are very helpful and welcome.

The service I received from Greg and the ladies in the office was spot on. They were quick to the point, sent instructions prior and carried out what they had said on time, which I appreciated greatly. I have started to notice in the club the amount of people using their cards for purchasing items. It really makes me think how much I have been missing out on with my old cash only machine.

Friendly, helpful professional.

Good service and good product, have already recommended to other franchisees.

Thanks for the smooth organisation of the delivery of my machine. The transport company guys were very good, rang with warning beforehand, ensured it was all set up and were very professional allowing the machine to be put straight into action. Much appreciated.

Our vending machine arrived today and we think it looks awesome!

I have dealt with the team at Worldwide Refrigeration for the past 7 yrs and their range of fridges and service is second to none. No problem is too big or too small and it is always dealt in a professional manner. I would recommend Worldwide Refrigeration to any business.

Kelly’s Distributors, proud distributors of beverages for over 20 years, was founded to offer “great products matched only by our service”.
Kelly’s Distributors chose Worldwide as our preferred merchandising refrigerator supplier and we are extremely happy with their services both in installing equipment & their prompt breakdown service repairs team
World Wide Vending covers Kelly’s whole route area from Sunshine Coast to the Gold Coast and everywhere in between.

Great customer service and product exactly as advertised

Thank you so much for your awesome service! It’s so rare these days to see anyone help business save a couple of dollars.

Owning multiple franchises, one of the hardest things to control is stock and cash. So, having a Worldwide Vending machine in our studios allows us to manage stock better and ensures that we are protecting this income stream better. Which is peace of mind for us as business owners.

Very easy set up and beautiful looking machine.

“The support I have had from Worldwide was awesome!! Great Team work!”

Greg and the team at Worldwide Vending were excellent! Greg was always quick to respond to any questions and both pre and post the machine arriving. Any technical questions that I have had since the machine has been here have been responded to within the same day and any issues fixed. Greg made the process pretty straight forward. We will be recommending you to other PCYC’s when they are in the market for a new machine.

It is a pleasure to do business with Worldwide as they have very helpful and knowledgeable staff. The machines always come out correctly set up and, on the date, agreed.

Top product, good communication and on time delivery.